Information and FAQ

To enrol in our courses you have two options: 

OPTION 1

1. Fill out the Online enrollment. 
2. Select the course(s) and services (lodging, transfer, etc.) you wish to purchase.
3. Read and accept the Privacy Policy.
4. Read and accept the Terms and Conditions.
5. Confirm the enrollment.

OPTION 2

1. Select the button: send enrollment and pay online (credit card).
2. Select the course(s) and services (lodging, transfer, etc.) you wish to purchase.
3. Fill out all necessary personal data. 
4. Read and accept the Privacy Policy.
5. Read and accept the Terms and Conditions.
6. Enter your credit card details.
7. Confirm the purchase.

Please remind that you should send us a copy of your valid passport through email.

Once you has sent the reservation of the course, we will send the following: 

• Invoice of all the services (this document will include, among other data, the number of the invoice, the company name and address, client name and surname, name of the course, settlement period referred to, breakdown of the different concepts, VAT rate applicable during each period according to the current legislation, and place and date of issuance).
• Necessary information for the first day of course. 
• Educational Agreement.
• Information brochure and Student Manual (in both you will find the following information: Identification of the school, company owner and person in charge, benefits name of the courses, deadlines for registrations, academic qualifications of the teaching staff, prices, and other relevant circumstances). 

The Colegio de España will send you all the information in a maximum of 48 hours (working days).

No, our school does not charge any enrollment fee.

To pay for the course you have two options:

1. Pay a deposit of €100 to reserve the course (this amount will be deducted from the total amount of the invoice). You can make the rest of the payment before starting the course or on the first day of it.
2. Pay the total invoice before starting the course or on the first day of class.

Once you have paid the deposit or the total invoice, you will be enrolled in our courses.

You must pay the deposit within ten calendar days following receipt of the confirmation. You can pay the rest of the bill before your arrival or on the first day of the course.

Bank transfer (bank account details will be sent on the invoice), credit card (Visa or Mastercard, American Express is not accepted), Paypal (in account info@colegioespana.com), Stripe or cash on the first day of class (bank checks are not accepted). Our school does not offer financing methods.

All the expenses and commissions generated by any of these transactions will be beard by the student. 

If the school receives an amount less than the invoice amount, we will inform you so that you can pay the remaining amount on the first day of class.

Yes, to formalize the contracting of services (course, accommodation, etc.), you must send the Educational Agreement and the annex signed via email before starting your course. The contracts will be signed in duplicate, leaving one in your possession and the other in our center at the disposal of the competent authorities.

To participate in our courses you must have Medical Insurance and/or Travel Insurance that includes both medical and repatriation expenses if necessary.

If you live in a country that is part of the European Union you can get the European Health Insurance Card in your home country before travelling to Spain. This card can be used to get medical assistance in any public medical centre in case you need so.

In case you would not have any insurance, you can request information at the following link about the Student Medical Insurance offered by the school. This insurance should be taken before arrival to Spain.

Your registration does not include any type of insurance and the Colegio de España is not responsible for any problems that may arise due to the lack of it.

The Colegio will provide you with the necessary documents (Certificate of admission, invoice of all services and program of the course in case you need this) after having received the full payment of the course and any additional services.

We will send this certificate by email. In case you need the original copies, the courier charges will be paid by the student. 

If you need any information on your visa or you have any questions, do not hesitate to contact us.

In the Terms and Conditions you can consult all the information in case of cancellation.

You must pay €39.00 for  the placement charge (this amount will be included in your invoice). If you have special meal request (vegetarian, celiac, vegan, halal, etc.) you must pay an extra €2.00 per night.

You can arrive and leave the accommodation any day of the week, including weekends, until 10.30p.m. for host families and flats.

On the invoice we will send you, you will find all necessary information for your accommodation (address, contact person, etc.).

For all options, the bed linen, kitchen utensils, etc. are provided for. 

If you have chosen to stay at a shared flat, you should bring towels for your personal use.

When you arrive to your accommodation, the host family or landlord/landlady will give you the keys. We remind you that you must return the keys before your departure. 

If you have chosen any of these options: host family, residence, hotel or hostel, you will not be able to use the kitchen. In the shared apartments you can use the kitchen and all its utensils.

Laundry service (one weekly) is included if you stay with a  host family. If you wish to have your laundry done, you should inform the host family. If you a staying a shared flat you can use the washing machine available to all students. 

Yes. The Colegio offers you the possibility to change your accommodation to another similar one (without any extra cost) if you would not be satisfied for any reason. In this case, please inform the Administration of the Colegio as soon as possible.

Yes. If you wish to extend your stay, please inform the Administration of the Colegio as soon as possible to ensure the availability.

We remind you that it is not allowed to lodge any other persons in your room nor in the common areas, the rent is exclusively for the student that has made the reservation.

No, it is not allowed to organize any parties at the lodging. We remind you that in Spain there is a prohibition to make noise after midnight.

To request a pick-up service, you must send us, at least 7 days before your arrival, the following details: flight number, airline, arrival time, city of origin and destination.

Before travelling you will receive an email with the name of the taxi driver and his/her phone number. Upon arrival he/she will be waiting for you in the hall of the terminal.

The pick-up service is from the airport directly to your lodging (host family, flat, residence, etc.).

In case of cancellation of the service, this should be communicated at least 7 days before arrival. Otherwise the Colegio de España will not give you any refund.

In case your flight would be delayed, you should contact the driver to inform him/her.

In case of any change to the flight, you should inform the administration of the school as soon as possible (we remind you the on public holidays and weekends the school is closed). In case you send us this information the same day of your flight and that day coincides with a a public holidays or weekend, the Colegio will not be responsible for the change nor give you any refund.

Parents or legal guardians that wish to take this service for underaged students should get information from their airline company and the airport in Spain of any specific requirements needed. Also, the should fill out any necessary documents and send all necessary information for the pick-up to the school.