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Terms and conditions

PURPOSE

These General Conditions regulate the purchase of products/services offered by the website https://www.colegioespana.com belonging to COLEGIO DE ESPAÑA Y AMBOS MUNDOS S.L. (henceforth, COLEGIO DE ESPAÑA).

The purchase of any of the products/services implies the full acceptance and without reservation of each and every one of the General Conditions indicated, subject to the acceptance of the Specific Terms and Conditions set out by certain products/services.

The General Terms and Conditions are subject to change at any time, without further notice, and therefore, it is important to read carefully its contents before purchasing any of the products.

IDENTIFICATION

COLEGIO DE ESPAÑA, in compliance with Law 34/2002 of 11 July on “Information Society and Electronic Commerce Services” informs you that:

  • Corporate Name: COLEGIO DE ESPAÑA Y AMBOS MUNDOS S.L.
  • Tax ID number:B37293180
  • Address: Calle Compañía nº 65, ZIP 37002, Salamanca.
  • Registered at the Commercial Register of Salamanca. Volume: 117, Page: 138, Sheet: SA-3882.

COMMUNICATIONS

To communicate with us, we place at your disposal several means of contact, which you will find below:

  • Postal address: Calle Compañía nº 65, ZIP: 37002, Salamanca.
  • Phone number: 923 214 788 / 923 21 31 58
  • Email: info@colegioespana.com

All the notifications and communications between the users and COLEGIO DE ESPAÑA will be considered effective, for all purposes, when conducted in one of the previous ways indicate above.

PRODUCTS/SERVICES

The website offers Spanish Language Courses. All these services are itemized and at disposal of the students in the informational guides and brochures, as well as on the website https://www.colegioespana.com.

All products/services offered, together with their main characteristics and prices, appear on the screen.           .

COLEGIO DE ESPAÑA reserves the right to decide, in every moment, which products/services to offer to its Clients. Thus, COLEGIO DE ESPAÑA can, at any time, add new products and/or services to the ones offered.  Likewise, COLEGIO DE ESPAÑA reserves the right to withdraw at any time and without previous notice any of the products/services offered.

This shall be without prejudice to the purchase of any product/service, and may only be done through the USER’s registration (filling out the information on the enrolment).

Once you visited our website, to access the purchase of the different products/services, the User should follow the instructions indicated during the registration process or purchase order, which implies having read y accepted all general and specific terms and conditions indicated on the website.

AVAILABILITY AND SUBSTITUTIONS

COURSES 

The courses offered on the website of COLEGIO ESPAÑA shall be available for purchase by the users.

Once realized the purchase, the client will receive an e-mail with the confirmation.

COLEGIO DE ESPAÑA accepts no responsibility for any damages or restrictions which are caused by errors or interruptions of the telecommunication network that produce the suspension, cancellation or interruption of access to the website COLEGIO DE ESPAÑA while browsing the website.

PURCHASE PROCEDURE

ENROLLMENT

To make any purchase on the website, the client should be of legal age or the purchase should be done by parents and/or legal guardian.

The Colegio de España does not charge any inscription fee to the student.  If the client wishes to take the lodging service through our school, he/she should pay 39€.

Furthermore, the client should register through a data collection form where all necessary information to purchase the products/services will be given to COLEGIO DE ESPAÑA; information that will have to be exact, current and truthful at all times and that the client must specifically consent by the acceptance of the Privacy Policy of COLEGIO DE ESPAÑA.

There are two options for the enrollment:

OPTION 1

  1. Fill out the Online enrollment giving all necessary personal data to be able to purchase the course.
  2. Select the course(s) and services (lodging, transfer, etc.) you wish to purchase.
  3. Read and accept the Privacy Policy.
  4. Read and accept the Terms and Conditions.
  5. Confirm the enrollment.

OPTION 2

  1. Select the button: send enrollment and pay online (credit card).
  2. Select the course(s) and services (lodging, transfer, etc.) you wish to purchase.
  3. Fill out all necessary personal data to be able to purchase the course.
  4. Read and accept the Privacy Policy.
  5. Read and accept the Terms and Conditions.
  6. Enter your credit card details.
  7. Confirm the purchase.

Also, it is recommended that the clients prints out and/or saves a copy of the terms when purchasing the product/services, as well as proof of receipt sent by COLEGIO DE ESPAÑA through email.

SENDING OF INFORMATION

Once the client has sent the reservation of the course, we will send the following:

  • Invoice and confirmation of the course and the services.
  • Necessary information for the first day of course.
  • Educational Agreement.
  • Information brochure and Student Manual (in both you will find the following information: Identification of the school, company owner and person in charge, benefits name of the courses, deadlines for registrations, academic qualifications of the teaching staff, prices, and other relevant circumstances). Notwithstanding the foregoing, the student will receive this information through the website where he/she can download the Information brochure before sending the registration.

FORMALISATION OF AGREEMENT

To formalize the purchase of the services (course, lodging, etc.), you should send the Educational Agreement and the annex duly signed (consult both on the following link) through email before starting your course. These documents will be sent together with the utility bill. To finalize the formalization of the agreement you should send us a copy of your passport or identity card.

The agreement will be signed in two copies, remaining one copy in your hands and the other one in our centre at the disposal of the competent authorities.

BILLING

COLEGIO DE ESPAÑA will give the client, with each payment, a document of purchase. This document will include, among other data, the number of the invoice, the company name and address, client name and surname, name of the course, settlement period referred to, breakdown of the different concepts, VAT rate applicable during each period according to the current legislation, and place and date of issuance.

The client consents that the bill will be sent in an electronic format.

PRICES, EXPENSES AND TAXES

The prices of the products/services included on the website are expressed in euro, unless otherwise expressly provided and will be warranted during their period of validity, except in case of misprint and regardless the destination.

COURSES 

The final prices of the all products/services, together with their characteristics, offers, discounts, etc. will be reflected for each product/service offered on the website.

Prices of products/services might vary at any time.  In this case, the price to be paid will be the price in force on the date of the purchase of the product/service.  In any case, the final cost will be communicated to the client during the process of electronic purchase before the formalization of the acceptance or on the invoice sent before making payment.

METHODS OF PAYMENT

Payment of the courses and services can be made within the time limits established by Colegio de España and using the following methods:

  • By wire transfer

By payment in cash into the account of or by wire transfer to:

COLEGIO DE ESPAÑA Y AMBOS MUNDOS S.L.
BANCO SANTANDER
Address: Calle Toro, nº 21, 37002, Salamanca. Spain
IBAN: ES08 0049 1550 7420 9008 9658
SWIFT: BSCHESMM .

Indicating the name of the client, course chosen and date of the enrollment.

  • By credit or debit card

The Company accepts: Mastercard and Visa Credit and Visa Debit (American Express is not accepted) through a secure payment gateway Redsys, with Virtual POS of Banco Santander.

You can pay your balance immediately through the payment Gateway SSL of our bank. If any repayment or cancellation of the purchase should be made, the amount will be reimbursed to the same payment card.

Payment with credit/debit card guarantees you a simple and secure way to pay. Your date will not be recorded in any database, the card data will be introduced into a secure site, transferred by SSL, cryptographic protocol used to for a secure connection between your device and the payment platform and the Virtual POS of the bank and, additionally requests authentication of the card holder, using a password.

  • PayPal

The student will receive the invoice and can using this method for payment, you will need a Paypal account for this. The amount shall be credited to our account info@colegioespana.com. The price of the purchase will be charged immediately.

PayPal is located in Luxemburg and shall use the instructions of the General Register of Data Protection (GDPR). 

Likewise the mayority of banks and financial or payment service providers, Paypal works with third-party handlers, which provide a secure payment service, as well as some other commercial partners.

PayPal has to share personal data to third parties from time to time to be able to provide the services.

In general, the Luxembourg laws to which PayPal’s handling of user data is subject (data protection and bank secrecy) require a higher degree of transparency than most other EU laws. This is why, unlike the vast majority of providers of internet-based services or financial services in the EU, PayPal has listed in this Privacy Statement the third party service providers and business partners to whom we may disclose your data, together with the purpose of disclosure and type of information disclosed. You will find a link to those third parties here. By accepting this Privacy Statement and maintaining an account with PayPal, you expressly agree to the transfer of your data to those third parties for the purposes listed.

In no case the transfer of data will imply any use which would exceed the given consent, indicated in this Privacy.

  • Stripe

Using the payment platform Stripe, adapted to the PSD2. You can find more information on  https://stripe.com/es/privacy.

  • Payment in cash on the first day of course.

We do not accept bank cheques.  Our school does not have any financing methods.

Any expenses or commissions generated by any of these methods of payment will be charged to the client.

RETURN AND WITHDRAWAL POLICY

As established in the regulation, the client and user is legally entitled to WITHDRAW from the contract for a maximum period of 14 calendar days without penalty and for any reason, except in accordance with the provisions in Art 107.2 and 108 of RD1/2007, of 16 November, approving the referred text of the General Law for the Protection of Consumers and Users.

This right of withdrawal does not apply, among others, to:

  • Services already initiated.
  • Provision of accommodation for other purposes than common dwelling, transport of goods, car rental, food or services related to leisure activities, if the contracts foresee a specific date or period of implementation.
  • Digital content which is not stored in a material support, when the implementation was started with the previous consent expressed by the client and user.

Filling out the inscription form or signing the Educational Agreement implies that you accept and consent that:

  • After having sent the Educational Agreement through email together with the confirmation of receipt, you have maximum 14 calendar days  to exercise your right of withdrawal, after this deadline and, in case of cancellation, the conditions for cancellation established in the Agreement will apply.
  • Face-to-face or online bookings less than 14 days before starting the course: this shall entail loss of the right of withdrawal.

The withdrawal implies that COLEGIO DE ESPAÑA will proceed to cancel the inscription with the right to reimbursement of the amount paid for by the client within a maximum of 14 calendar days, following the same procedure as the one chosen by the client when having sent the payment (as long as the product and/or service is not included in the exceptions mentioned previously).

During this period, the client will inform COLEGIO DE ESPAÑA on his/her decision to withdrawal, filling out the corresponding form and sending this to the email address of COLEGIO DE ESPAÑA.

Once we have received the Withdrawal form, the COLEGIO DE ESPAÑA will notify the client by email of the receipt of the form, as well as the approval of the request (in case that approval proceeds)

The exercise of the right of withdrawal will proceed as long as none of the exceptions to exercise of the right of withdrawal concur, exceptions indicated in this text of Terms and Conditions, as well as the assumptions of waivers of the withdrawal by the customer, explained in the this document of Terms and Conditions.

At the Administration of COLEGIO DE ESPAÑA you can ask for a copy of the complete text of the Decree which regulates the right to information and economic rights of students.

TERMINATION/CANCELLATION OF CONTRACT BY REASON OF CUSTOMER’S AND/OR STUDENT’S BREACH

The Contract shall terminate forthwith in the following assumptions:

  • In case of non-payment by the client and/or student of the agreed price within the time limits.
  • In case of non-compliance by the client and/or student of the liabilities assumed and which refer to the due respect of the rules of the centre (diligence and care of the use of the facilities and material of the centre and services, respect towards      fellow students and staff of the centre, host families, etc., meet the standards of attendance and punctuality, hinder the development of classes, etc.) and violation of laws of the criminal code.

In case of termination for the first assumption, this will be automatically without the need of communication to the client; en case of the second assumption, simple notification by email from the COLEGIO DE ESPAÑA will be sufficient.

Once the course has started, in none of the assumptions of termination, the COLEGIO DE ESPAÑA is not obliged to any reimbursement of the amounts paid for and is entitled to claim the outstanding amount until the end date of the course.

TERMINATION/CANCELLATION OF CONTRACT BY THE WILL OF COLEGIO ESPAÑA

  • CANCELLATION OF COURSE WHICH DOES NOT HAVE A MINIMUM OF STUDENTS ENROLLED: the Colegio is entitled to cancel any of the courses which does not have a minimum of 4 students enrolled. In this case you will be informed in advance (at least 10 days before starting your course and we will offer you a course of similar characteristics or the refund of the amount paid for.
  • CANCELLATION OR MODIFICATION OF THE LODGING: the Colegio is entitled to cancel or modify the lodging if there would not be availability.  In this case we will be informed in advance (at least 10 days before starting your course) and we will offer you the possible options:
    -If there is no availability, we will inform you on the available options and its cost.
    -In case of modification, we will send you the new contact information (name of the host family, owner of the flat and contact phone number).
  • CANCELLATION AT THE WILL OF THE PROVIDER AND DUE TO FORCE MAJEURE: if for any reason due to force majeure (fire, flood, accident or any other type of natural disaster the Colegio would have to cancel any of the courses, programs or mini-stays, the refund will be sent immediately. The bank expenses of this refund will be beard by the Colegio.

BY THE WILL OF CLIENT WITHOUT ANY JUSTIFIED CAUSE (included in those foreseen in the present text of Terms and Conditions).

The following shall apply:

If you have (only) paid the deposit You cancel your course and/or accommodation 20 days before starting the course We reimburse you 50% of the deposit (50€)
If you have paid the whole invoice You cancel your course and other services (accommodation, transfer, etc.) 20 days before starting the course We reimburse you 50% of the deposit and 100% of the rest of the invoice
If you have paid the whole invoice You cancel your accommodation 20 days before your arrival We reimburse you 100% of the amount paid (except for the placement charge)
If you have paid the whole invoice You cancel any of the services (course, accommodation, transfer, etc.) less than 20 days before starting the course We reimburse you the whole amount paid for, discounting the deposit of 100€

Cancellations of transfers, private and/or online classes with less than 24 hours notice will not be refunded. Consult for more information en: General Information on Courses and Services.

CANCELLATION FOR JUSTIFIED CAUSES

During the period between 20 days before starting and the start date of your course.

  • VISA DENIAL: the Colegio de España will give you the necessary documents to obtain your visa after having received the full payment of the course and hired services. IN CASE OF DENIAL, the cause of cancellation will be informed.
  • HOSPITALIZATION OR MEDICAL PRESCRIPTION (of the student or decease of hospitalization of a family member up to 2nd degree of consanguinity).
    For any of these reasons, the Colegio will reimburse you 100% of the amount paid for (discounting bank expenses generated by the refund). You should send the justification to info@colegioespana.com with acknowledgement of receipt maximum 14 business days after having cancelled the course and/or services; the Colegio will analyze the document and will, if appropriate, send you the refund indicated above.
  • JUSTIFIED CANCELLATION AFTER HAVING STARTED THE COURSE: if a student should return to his/her home country before the end date of the course due to FORCE MAJEURE (critical emergency and/or illness of direct kin) provided that this is properly justified, the Colegio will give the student a Certificate which will allow him/her to complete the sessions he/she was unable to complete. This certificate will be valid during one year after receipt and the lodging will not be included on the certificate.

LIABILITY AND EXEMPTION FROM LIABILITY

COLEGIO DE ESPAÑA may suspend, retire or cancel partly or totally the offered course at any time and without any previous notice.

COLEGIO DE ESPAÑA accepts no responsibility for any of the damages or losses of any nature that might be caused, without limitation:
errors or omissions in the content, lack of availability of the portal or the transmission of malicious or harmful viruses or programs in the contents, in spite of having adopted all   the necessary technological measures to avoid such occurrences.

CUSTOMER SERVICE AND COMPLAINTS

Any claim or complaints  of COLEGIO DE ESPAÑA, clients should sent a message to the Department of Customer Service to info@colegioespana.com. In the following link the client can download the claim form.

According to the Resolution of online settlement for Consumers and in accordance with the Art. 14.1 of the Resolution (EU) 524/2013, we inform you that the European Commission offers all consumers an platform for the resolution of online settlement, which you can find on the following link: http://ec.europa.eu/consumers/odr/.

APPLICABLE LAW

The present conditions will be governed by the Spanish legislation. The language used will be Spanish.

GENERAL INFORMATION ON THE COURSES AND SERVICES

PLACE WHERE COURSES ARE TAUGHT

The school building of the Colegio de España is situated at Calle Compañía nº 65, 37002 Salamanca, nevertheless, for organizational reasons, and during the high season, classes might take place in other buildings of the Colegio. In that case we will let you know in advance.

OPENING HOURS

Administration

Mondays to Fridays, from 8:30a.m. to 2.00p.m.

Opening hours of the facilities at disposal of the students (library, lecture room): mondays to fridays from 9.00 to 14.00 p.m.

CLASS SCHEDULE

Generally class are taught from Mondays to Fridays in the mornings (From 9.00 a.m. to 1.00 p.m. or from 9.00 a.m. to 2.00 p.m.). The Colegio reserves the right to change the timetables of the clases in case that would be necessary.

PUBLIC HOLIDAYS

On national or local public holidays there will be no class. Classes which coincide with the holidays will not be recuperated, nor will they be discounted from the course fee.  The school does not offer any discount for courses that start or end in the middle of the week.  You should consult our website or price list to check whether there is any public holiday during your stay. You can consult the following link: prices and dates.

MINIMUM AGE

Our centre doesn’t have a minimum nor maximum age to participate in our courses, nevertheless the recommended age is as of from 13 years. Students younger than 13 years can attend our courses, in those cases, the conditions will be set between the centre and parents or legal guardians.

SPECIAL NEEDS

Before starting your course, make sure that you do not have any restrictions to participate in the course (age, any disability, special request, etc.), you should contact the admininistration of the school.

PLACEMENT TEST

Before starting your course, should take the placement test online (oral and written comprehension). If for any reason you cannot take the test online, you can take it on your first day of class, at 8.50 a.m. The test is included in the class sessions.

MATERIAL INCLUDED

The school will provide you with free school supplies (notebook and pen). Books are not included in the price of the course, you can buy them on your first day of class: 27,00 € approximately. We remind you not to write in the books until you make sure you are in the right level.

NUMBER OF STUDENTS PER CLASS

The average number of students per class is 7-8 students (the maximum allowed being 12).

POSTPONEMENTS DURING THE COURSE

We remind you that, as a general rule of the school, breaks in between courses are not allowed (holidays, trips, etc.). In case you wish to postpone your course, you should inform the administration of the school at least 2 weeks before. If you have taken any extra service (lodging), the weeks you have not used will not be reimbursed.

PRIVATE OR ONLINE CLASSES

To book a private or online class you can do it in person or through the registration form. The administration we will indicate all the steps to follow.

  • All classes should be paid for before starting.
  • For the online classes, the school will send you a link to the meeting (normally we use the application Zoom). You should dispose of the application and a computer, tablet or mobile phone to access (the centre will not provide those). The access code to the classes given by the school is personal and non-transferable.
  • Once you have started your class, your teacher will give you his/her email so that you can contact him/her in case you need to do so.
  • Private and/or online class can only be cancelled at least 24 hours beforehand, otherwise you will lose that class sessions without possible refund.

EXAMINATION AND CERTIFICATES

  • Attendance Certificate: all students will receive a certificate when finishing the course, indicating the number of class sessions attended. This certificate is free of charge.
  • Study Certificate: to obtain this certificate, students should pass the corresponding examinations and attend at least 90% of the course sessions. Price of this certificate: 12.00 €.
  • Students have the possibility to obtain university credits, granted by the Pontifical University of Salamanca (ask for more information at the Administration).
  • All certificates will have the following information: name and address of the centre, number of class sessions you have attended, name, place and date, as well as the signature of the person in charge at the centre or director and the seal of the school.
  • If you wish, you can request a document on your class performance which will indicate your progress and attendance.
  • The certificates of the Colegio do not have any official value (The only official certificate is the DELE granted by the Cervantes Institute.

LODGING

The Colegio de España offers students the possibility to change their lodging, if, for any reason, they would not be satisfied with the option chosen. In this case, you should inform our staff at the Colegio as soon as possible.

We wish to remind you the following rules:

  • In case you see any defects upon arrival to your lodging, you should inform the administration of the school as soon as possible.
  • It is not allowed to organize any parties at the lodging.
  • In Spain there is prohibition to make noise after midnight.
  • It is not allowed to lodge any other persons in your room nor in the common areas, the rent is exclusively for the student that has made the reservation.
  • You should maintain your room clean and before departure, you should leave it the same way as upon arrival.
  • Upon arrival, both at the flat or at the host family’s house, you will receive a set of keys which you should return upon departure.
  • If you are lodged with a host family, laundry and ironing service is not included in the price of the lodging. If you wish to take this service, you should inform your host family and pay the amount directly to the host family.

EXTRA-CURRICULAR ACTIVITIES

Non-free activities are not included in the invoice (unless you contract them previously). If you wish to participate in one of the activities the Colegio organizes, you can pay those directly at the Administration of the Colegio. If you do not attend the activity, we remind you that we will not give you any refund.

All activities require a minimum of 10 participants. The Colegio de España is entitled to change or cancel any of the activities which would not have a minimum of students enrolled for, in that case, we will give you a refund.

TRANSFER SERVICES

To book a pick-up taxi service you should take into account the following information:

If you wish to take private transfer service, please take into account the following information:

  • All details (flight number, airline company, time of arrival, city of origin and destination) should be sent at least 7 days before arrival.
  • Before travelling you will receive an email with the name of the taxi driver and his/her phone number. Upon arrival he/she will be waiting for you in the hall of the terminal.
  • In case of cancellation of the service, this should be communicated at least 7 days before arrival. Otherwise the Colegio de España will not give you any refund.
  • In case your flight would be delayed, you should contact the driver to inform him/her.
  • In case of any change to the flight, you should inform the administration of the school as soon as possible (we remind you the on public holidays and weekends the school is closed). In case you send us this information the same day of your flight and that day coincides with a a public holidays or weekend, the Colegio will not be responsible for the change nor give you any refund.
  • Parents or legal guardians that wish to take this service for underaged students should get information from their airline company and the airport in Spain of any specific requirements needed. Also, the should fill out any necessary documents and send all necessary information for the pick-up to the school.
  • In all cases, the transfer service from the airport will take the student to his/her lodging (host family, flat, residence, etc.).

PERSONAL ITEMS

The Colegio de España is not responsible for the loss of any personal items at its facilities, at the lodgings or during the extra-curricular activities.

BEHAVIOUR

  • All students should maintain an appropriate language and behaviour towards their teachers, fellow students and staff at the school. In the same way, act at the facilities and in other services (lodgings, transfers, etc.).
  • Lack of respect, indiscipline, harrassment, verbal o physical insult, humiliations, damage caused at the facilities, etc. will be for the cancellation of the registration, without any possible refund.
  • Any damage or injuries caused to persons or objects (medical expenses, expenses for facilities or services, repatriation, etc.) will be beard by the student.
  • The student compromises on being informed on Spanish legislation and in case of any infringement, the Colegio will not be responsible to handle any process (policy, lawyer, etc.).
  • The failure to meet any of these rules will imply the cancellation of the contract and direct expulsion of the student.

HEALTH AND MEDICAL INSURANCE

  • To participate in our courses you must have Medical Insurance and/or Travel Insurance that includes both medical and repatriation expenses if necessary.
  • Students who are from the European Union should get the European Health Card in their home country before travelling; this card is free of charge and will allow you to receive all medical assistance included. Students who are not from the European Union should bring a Medical Insurance or Travel Insurance (which included both medical and repatriation expenses if necessary ).
  • Your enrollment does not include any type of insurance and the Colegio de España is not responsible for any problems that might arise for not having one.
  • The school has a Civil Liability Insurance which does not include repatriation. To find out more on the Conditions of the Policy sold by the school, you should contact the administration at info@colegioespana.com.
  • For those who are interested, the Colegio offers the option to buy a Touristic Medical Insurance. The price is 55.00 € a month and includes a wide variety of medical assistance (medical and surgical treatment, hospitalization, etc.), individual accidents and loss of luggage. It does not include dental treatments.
  • If you wish to take this insurance, you should indicate so when sending your enrollment.

UNDERAGE STUDENTS

The Colegio de España will lodge all underage students (-18) which participate in our courses individually with host families. Parents or legal guardians should sign the consent where they should indicate the curfews students have, any allergies and other relevant information on the students, which will be communicated by the school to the host family.

In case the entire or part of the group would be underage, the Colegio will receive the behaviour rules from the home institution.

The Colegio de España is not responsible for any consecuences of misbehaviour, infringements of laws, etc. caused by the student during his/her stay in Salamanca.

VISA

  • If you need a visa, you should contact the Spanish Consulate or Embassy in your home country to get all information on the requirements.
  • The Colegio will provide you with the necessary documents (Certificate of admission, invoice of all services and program of the course in case you need this) after having received the full payment of the course and any additional services.
  • In case you need the original copies, the courier charges will be paid by the student.
  • In case your visa is denied, you should send a copy of the denial given by the Embassy to the school. In this case, to realize the refund, the cause will be cancellation.
  • If you have not received an answer to your visa application before the start date of your course, you can change the dates of the course. In this case you should inform the administration of the school by sending an email to info@colegioespana.com.
  • Once you have received your visa to study at our school no cancellations, amendments or shortening of your course will be allowed.
  • In case you enrol for a course to get a visa renewal to study in Spain, the date of the course will not be amended until having received a reply to your request. In case of denial, you should give us a copy the certificate you have received to be able to receive the refund (the cause will be cancellation).
  • We remind you that all students who receive a student visa are obliged to attend 100% of the class sessions. If you would have 3 unexcused absences, the school will have to inform the Foreign Affairs Department or consult authorities on these absences. To receive the Certificate of Achievement for the course, you should attend a minimum of 80% of the class sessions (according to the guidelines of the Cervantes Institute).

CONFIDENTIALITY AND DATA PROTECTION

You can consult our Privacy Policy and Data Protecion on our website:https://www.colegioespana.com/politica-de-privacidad.